Delivery Information

DELIVERY COSTS

New Zealand; Courier NZ$5.00 (non-rural) - Free Shipping to New Zealand addresses on orders over NZ$80.00.

Australia; International Postage NZ$10.00.

UK, USA & Canada; International Postage NZ$20.00.

Shipping to physical addresses ONLY. No PO Boxes or Private Boxes.

PROCESSING YOUR ORDER

All orders placed by 2pm (NZT) on a working day will be dispatched from our warehouse on the same day.
Orders placed after 2pm will be processed the following business day.

Delivery to New Zealand addresses 2-3 business days.

Delivery to Australian addresses 5-10 business days.

Delivery to UK, USA & Canada addresses 10-19 business days.

DELIVERY CONDITIONS

Next business day delivery to roadside addresses is not guaranteed. For any updates to expected delivery times, please refer to the courier delivery email that will have been sent to you on the dispatch of your order.

You will need to sign for your order when it arrives. If you are not available to sign for your order, the courier company will leave a note with instructions for pick up or re-delivery.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

PROBLEMS WITH YOUR ORDER?

We want you have the best online shopping experience, so if you have any problems with your order, please contact sales@bookhouse.co.nz.